Refund & Cancellation Policy

1 Nature of Service

Sunder Nain provides Personalized Panch Tattva Guidance Videos based on the specific concerns, details, and context provided by each individual. Because each video is custom-researched, specifically structured, and personally recorded around your unique information, our offerings differ from standard off-the-shelf digital products or physical merchandise.

2 Cancellation Policy

Once you submit your concern and complete the one-time investment of ₹3000, Sunder Nain initiates the review and preparation process for your personalized guidance video. Therefore, cancellations are only permitted within 2 hours of payment provided that work or recording on your personalized video has not yet commenced. To request a cancellation, please reach out immediately via our support contacts.

3 Refund Policy

Due to the bespoke, personalized nature of the video guidance service:

• No Refunds After Preparation Begins: Once Sunder Nain has begun reviewing your case, outlining elemental connections, or recording your personalized video, no refunds or chargebacks will be issued.
• Digital Delivery: Because your guidance is delivered as a personalized digital video file created specifically for your shared concern, completed and delivered videos are strictly non-refundable.
• Exceptional Circumstances: In the rare event of duplicate transactions, technical billing errors, or failure to deliver the video due to system issues on our end, a full refund will be processed within 5-7 working days to the original payment method.

4 Queries & Support

If you experience any issues regarding your payment or the delivery of your personalized guidance video, please contact our support team directly. We are committed to ensuring you receive your guidance smoothly.